Terms and Conditions For Service

SAMEDAY PRINTING | SIGNAGE | BANNERS

(Sameday Service ready to print artwork and payments need to be done by 9am & Payments should reflect in our account before we process your order. Please place your orders in time, we are not a full proof service. We have a 96% success rate. Please read our terms and conditions on our websites)

Johannesburg, South Africa

NO WHATSAAP | 073 625 5637

1. Price variation Estimates are based on Sameday Printing’s current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance to meet any rise or fall in such costs.
2. Tax Prices quoted are net of VAT. VAT will be charged at the current rate.
3. Preliminary work. All work carried out, whether experimentally or otherwise, at customer’s request shall be charged.
4. Proofs In the case of printed products, alterations from the original copy on and after the first proof, including alterations in style, will be charged extra. No responsibility will be accepted for any errors in proofs which have been passed by the buyer. It’s the customer’s responsibility to check all mistakes and grammar for we will not be held responsible for any mistakes after printing.
5. Suitability of goods. For any specific purpose cannot be guaranteed by the sellers.
6. Printing We shall endeavour to match a colour as close as possible but we cannot guarantee an exact match.
7. Material Whilst every effort will be made to supply material in accordance with the quality of samples submitted or quoted for, the contract is not a contract of sale by sample.
8. Industry tolerance Quotations are conditional upon a margin of 10% being allowed for overs or shortage, the exact quantity delivered will be the quantity invoiced. Thickness in materials and size given is calculated at +/- 10%.
9. Delivery
   1. Delivery of work shall be accepted when lended and thereupon, or, if earlier, on notification that the work has been completed the ownership shall pass and payment shall become due.
   2. Unless otherwise specified, the price quoted is for delivery of the work to the customer’s address as set out in the estimate. A charge may be made to cover any extra costs involved for delivery to a different address.
   3. Should expedited delivery be agreed an extra may be charged to cover any overtime or any other additional costs involved.
   4. Should work be suspended at the request of or delayed through any default of the customer for a period of 7 days Sameday Printing shall then be entitled to payment for work already carried out materials specially ordered and other additional costs including storage.
   5. Failure to deliver within the time stated, on the part of the seller shall not entitle the buyers to any claim upon the sellers by reason of such a failure. Delivery times are approximate and commence from confirmation of all order details. We try by all means to deliver on the stated time and date but circumstances like power outage, machine breakdown or stock or material shortage. We encourage our customers to place their orders in time and Same Day Services is not a full proof service.
   6. We use 3rd Party professional couriers to deliver your items (Other Couriers | DHL International) or a palletised delivery service depending on the size and weight of the products that you order. Therefore we cannot be held responsible in the event of service interruptions or failures caused by events beyond Sameday Printing’s control. Please allow 1-2 working days. We will endeavour to contact you as soon as we are aware of such delays.
   7. Please note that late payment may cause a delay in the delivery of your order.
10. Claim limitation. Any claim by the buyer that the goods are not in accordance with the specification is limited to the replacement by the sellers of the goods supplied.
11. Claim for damage or damage or non-delivery. Will not be entertained by the seller unless they are notified in writing within 7 days of the invoice date and are signed for as damaged on the delivery note.
12. Customer’s property
    1. Except in the case of a customer who is not contracting in the course of a business nor holding himself out as doing so, customer’s property and all property supplied to Sameday Printing by or on behalf of the customer shall while it is in the possession of Sameday Print or in transit to or from the customer be deemed to be at customer’s risk unless otherwise agreed and the customer should insure accordingly.
    2. Sameday Printing shall be entitled to make a reasonable charge for the storage of any customer’s property left with Sameday Printing before receipt of the order or after notification to the customer of completion of the work.
13. Force Majeure This contract may be varied or cancelled by the Seller if it is affected by any Act of God, War, Strike, Lock out, Fire, Flood, Drought, Tempest or any other cause beyond control of the Seller whether similar to the foregoing or not, or if the Seller shall for any reason be unable to procure materials or articles required for the performance of the contract.
14. Cancellation or amendment to order. Any costs incurred will be invoiced. No order can be cancelled after the process has started. NO REFUNDS.
15. Payment terms. Unless otherwise specified (ie first orders), Payment is strictly net and payable from 30 days of the invoice date (the due date). We reserve the right to charge interest on any late payments under the Late Payment of Commercial Debts (Interest) Act 1998. Please note that late payment may cause a delay in the delivery of your order. We do not offer any refunds, customer can use the amount outstanding for any other orders. Please make sure about your orders before placing any orders. NO REFUNDS.
16. Law These conditions and all other expressed terms of the contract shall be governed and contracted in accordance with the laws of South Africa.
17. Returns Online and Telephone Orders – Customers have 7 days to return unwanted goods. You can only return goods in their original package and in re-saleable condition. Sameday Printing will issue a refund for the unwanted goods but not for the carriage.
18. Not all products can be done same day. Please request a list of same day products.
19. Same day service carries a 25% surcharge additional to the original price. Only expect same day service when you have paid for it and that that product and service you need is available on our same day menu.

We will not be held responsible for late artwork approvals