Draft notice
These general terms are a draft prepared for legal review before launch. They are not yet in force and may change.
1. About these terms
These terms apply to quotes, orders and services provided by SAMEDAY PRINT through its website and other channels. By creating an account, requesting a quote or placing an order, you agree to these terms, together with the Same-Day Priority Production Terms where you request same-day service and our Privacy, Marketing Preferences and Returns notice.
These terms are subject to applicable law. Where the Consumer Protection Act, 2008 or the Electronic Communications and Transactions Act, 2002 applies, nothing in these terms is intended to limit any right you have under those Acts, and any term is to be read so as to comply with them.
2. Accounts
An account is required to request quotes and place orders. You must provide accurate information and keep your login details secure. You are responsible for activity on your account. Business customers confirm that the person placing the order is authorised to do so.
3. Quotes
Quotes are based on the specification, quantity, artwork and turnaround provided at the time. A quote is valid for the period stated on it. If no period is stated, the validity is to be confirmed with us before ordering. Material changes to the specification, quantity, artwork or turnaround may require a revised quote. Quotes may be affected by stock availability.
4. Prices
Shop prices come from our current price tables. The price confirmed at checkout before payment applies to that order. VAT is shown where applicable. Delivery fees and any same-day surcharge are shown separately. We may correct obvious pricing errors, and if this affects your order we will contact you before proceeding, subject to applicable law.
5. Orders and acceptance
An order is accepted when we confirm acceptance and payment has been verified. We may decline an order, for example where artwork appears to infringe someone else's rights, contains unlawful content, or cannot be produced to the specification.
6. Payment
Full payment is required before production begins, unless otherwise agreed in writing. Production starts only after payment has been received and verified. Payment methods available are shown at checkout.
7. Artwork, ownership and intellectual property
You remain responsible for the artwork, text and images you supply. By supplying artwork, you warrant that you own it or have the right to use and reproduce it, and that it does not infringe any copyright, trade mark or other rights, and is not defamatory or unlawful.
To the extent permitted by law, you agree to indemnify SAMEDAY PRINT against claims arising from artwork or content you supply. You retain ownership of your artwork. Where we create artwork for you as a separate service, ownership and usage rights are as set out in the relevant quote.
8. Proofs
Where a proof applies, production starts only after you approve it. You are responsible for checking proofs for spelling, content, layout, sizing and suitability. Once you approve a proof, we print the job as approved, and errors in approved content are not our responsibility.
9. Colour and production variance
Colours on screen and on proofs viewed on screen may differ from printed results. Colour may vary slightly between print runs, materials, substrates and printing methods. Minor variations in colour, cutting, positioning and finishing that are within normal printing tolerances are not considered defects.
10. Turnaround
Turnaround times refer to production completion, not delivery arrival. Turnaround begins once payment, usable artwork and any required approvals have all been received. Same-day service is governed by the Same-Day Priority Production Terms.
11. Collection and delivery
Orders may be collected from [to be confirmed] or delivered where delivery is available. Delivery options and fees are shown at checkout. Delivery times are estimates unless otherwise agreed. Risk in the goods passes to you on collection, or on delivery to the address you provide, subject to applicable law. Please inspect your order on receipt and report any problem promptly.
12. Cancellations and changes
You may request changes or cancellation by contacting info@samedayprint.co.za. Before production starts, we will usually be able to accommodate this. Once production has started, costs already incurred for materials and work may be deducted from any refund, to the extent permitted by law.
Because printed goods are made to your specification, statutory cooling-off rights may not apply to them. Any rights you have under the Electronic Communications and Transactions Act or the Consumer Protection Act, where applicable, are not affected.
13. Defects, returns and reprints
If goods are defective or we made an error, we will reprint, repair or refund as appropriate, in accordance with our returns and reprints policy and applicable law. See our Privacy, Marketing Preferences and Returns notice for details.
14. Limitation of liability
To the extent permitted by applicable law, our liability for any order is limited to the amount paid for that order, and we are not liable for indirect or consequential loss, such as loss of profit or a missed event. Nothing in these terms excludes liability that cannot lawfully be excluded.
15. Events beyond our control
We are not responsible for delays or failures caused by events beyond our reasonable control, such as power or utility interruptions, equipment failure, supplier delays, severe weather or civil disruption. Where this affects your order, we will tell you and discuss options, subject to applicable law.
16. Electronic communications
You agree that quotes, proofs, approvals, invoices and notices may be sent and accepted electronically, in line with the Electronic Communications and Transactions Act, 2002.
17. Changes to these terms
We may update these terms from time to time. The terms in force when you place an order apply to that order.
18. Governing law and contact
These terms are governed by the laws of the Republic of South Africa. Questions can be sent to info@samedayprint.co.za or 073 253 5542.
